Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: November 17, 2025

Introduction

At NailsByCeline, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Book an appointment
  • Contact us via email or phone
  • Subscribe to our newsletter
  • Fill out forms on our website
  • Interact with us on social media

This information may include:

  • Name and contact information (phone number, email address)
  • Appointment preferences and service history
  • Payment information (processed securely through third-party providers)
  • Special requests or notes regarding services
  • Feedback and reviews

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website information
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our nail care services
  • To schedule and confirm appointments
  • To communicate with you about services, appointments, and updates
  • To process payments securely
  • To improve our website and services based on your feedback
  • To send promotional materials (with your consent)
  • To comply with legal obligations
  • To protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (payment processors, appointment scheduling systems, email marketing platforms)
  • Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity
  • With Your Consent: We may share your information for other purposes with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission using SSL encryption
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure storage of physical and digital records

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of any inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Portability: Request transfer of your information to another service provider
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restrict Processing: Request limitation of how we process your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

NailsByCeline

Monday - Friday: 17:00 - 19:00

Saturday - Sunday: 12:00 - 20:00